Introduction A recent service call revealed a story that’s becoming all too common in the HVAC industry: a homeowner forced to replace a nine-year-old heat pump—not because the equipment was bad, but because it was installed improperly. The installer had placed it directly on concrete at ground level. In a snowy climate like Utah, that’s

When it comes to heating your home, understanding what’s inside your furnace makes all the difference. After more than two decades running HVAC companies, one truth stands out — an educated customer is the best customer. Choosing the right furnace isn’t just about brand or price; it’s about matching efficiency, gas valve design, and blower